Plans & Pricing
BiVelio offers two main plans designed to fit the size and needs of each organization. All plans include access to the platform’s core modules.
Plan comparison
| Feature | Free | Pro |
|---|---|---|
| Core modules | All | All |
| AI credits/month | — | 250 |
| AI agents | Limited | Full |
| MCP Marketplace | Basic | 26 providers |
| BPM Workflows | Basic | Advanced |
| Support | Community | Priority |
| Multi-tenant | 1 workspace | Multiple workspaces |
Modules included in all plans
All plans include access to BiVelio’s core modules:
- Dashboard — Real-time KPIs and metrics
- ChannelHub (Inbox) — Multichannel inbox
- Cases — Case management with SLA
- CRM — Contacts, companies, and pipeline
- Calendar — Agenda with Google Calendar sync
- BPM Workflows — Visual process designer
- Automations — Automatic business rules
- AI Agents — Autonomous and invocable agents
- Documents — Document management with OCR
- Settings — Workspace configuration
AI Credits
AI credits are the consumption unit for all artificial intelligence operations in BiVelio. Each operation consumes a variable number of credits depending on its complexity.
Typical consumption per operation
| Operation | Credits |
|---|---|
| Agent response (short text) | 1-2 |
| Email classification | 1 |
| Basic OCR (text extraction) | 1 |
| OCR + structured extraction | 2-5 |
| Response draft generation | 2-3 |
| Complex document analysis | 3-5 |
| Workflow execution with AI | 1-5 per node |
Credit buckets
The Pro plan includes two independent monthly credit buckets:
| Bucket | Credits/month | Usage |
|---|---|---|
| PRO_AI | 250 | Agents, classification, generation, workflows |
| BILLING_AI_OCR | 100 | AI billing and fiscal OCR processing |
Credits renew automatically each month. If you need more credits, you can purchase additional packages from the workspace billing section.
Wallet and ledger
BiVelio uses an immutable ledger system for credit tracking:
- Every operation is recorded with a timestamp, type, and credits consumed
- The balance is recalculated from the ledger to guarantee accuracy
- Milli-credit precision (1 credit = 1000 milli-credits) for granular operations
- Full consumption history accessible from the admin panel
Add-on modules
Billing (+80-95 EUR/month)
Advanced billing module with fiscal compliance:
- Invoice issuance with numeric series
- Collections control and aging
- VERI*FACTU (Spain)
- Andorran IGI (LQPD/APDA)
- Automatic payment reminders
- +100 additional BILLING_AI_OCR credits/month
See Billing for more details.
Trial period
All new registrations include a 14-day trial period with full access to Pro features, including complimentary AI credits to evaluate the platform.
Purchasing additional credits
If monthly consumption exceeds the credits included in the plan, additional packages can be purchased through Stripe directly from BiVelio.